Royal Solaris Cancun, Cancun ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Blvd. Kukulcan Km. 20.5. Lote. 64 2A Etapa. Seccion A, Zona Hotelera, Cancun, Mexico, 77500

Royal Solaris Cancun Resort features stunning views of the Caribbean Sea and Nichupté Lagoon, making it one of the best family resorts in Cancun, Mexico. This all-inclusive resort offers a mini water park and a private marina for non-motorized water sports. Its prime location in Zona Hotelera provides easy access to vibrant beaches and local attractions, combined with exceptional service and hospitality.

Location

Set in Cancun's Zona Hotelera, Royal Solaris Cancun is conveniently located just 10 minutes from Cancun International Airport. The resort is within easy reach of local attractions, beaches, and nightlife, while also offering complimentary transportation services. Guests can explore nearby archaeological sites and enjoy the vibrant atmosphere of downtown Cancun.

Rooms

Royal Solaris Cancun offers a variety of room types, including Deluxe Ocean View and Lagoon View accommodations with spacious areas ranging from 408 to 532 ft². Each room boasts a private bathroom and features amenities such as air conditioning, minibars, and Wi-Fi. Some rooms come with stunning views of the Caribbean Sea or the Nichupté Lagoon, enhancing the guest experience.

Eat & Drink

The resort features five onsite restaurants, offering a range of international cuisines and signature dishes. Guests can enjoy a variety of buffet options at Las Fuentes for breakfast and themed dinners, or indulge in à la carte meals at Marco Polo, which presents a different menu every night. The Pizzallisima serves hot pizzas from a brick oven, and casual dining is available at the Snack Bar.

Leisure & Business

The resort provides guests with a plethora of recreational activities, including a mini water park specifically designed for children. The full-service spa offers a range of treatments, from massages to body wraps. Guests can also partake in daily activities like beach volleyball, live music at the pool, and evening entertainment shows.

“The hotel's beachfront location is absolutely stunning, making it perfect for sun-soaked days and beautiful ocean views.”view full review

View resort on map

“A vibrant resort with friendly and dedicated staff.” view full review

Top location:Highly rated by recent guests(8.3)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Royal Solaris Cancun serves a full breakfast for free.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are not allowed.

Year renovated:2006

Number of floors:7

Number of rooms:303

Former name

club solaris cancun

View all

Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Room

Max:

4 persons

29 m²

Bed options:

1 King-size bed

Lake view

Shower

Coffee machine

room details

Check Prices

Deluxe Room Ocean View

Max:

2 persons

29 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

Ocean View – Romance

Max:

2 persons

29 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Cancun 13.9 km

Airports

Cancun (CUN) 13.9 km

Isla Mujeres (ISJ) 36.4 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Delicious Buffets!

“The buffet options were a delightful surprise, offering high-quality food that kept us satisfied throughout our stay.” view full review

Heavenly Spa Experience!

“The couples massage we had at the spa was incredible; Leo and Miriam provided a relaxing experience like no other.” view full review

Impressive Pools!

“The variety of pools, ranging from a fun kids' pool to a peaceful adult area, made our days by the water endlessly enjoyable.” view full review

Stunning Ocean Views!

“Our room was immaculate, and the ocean view balcony was the perfect spot to relax and take in the beautiful scenery.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
ATM/Cash machine
Smoke detectors
Key card access

Sports & Fitness

Fitness centre
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Massage

Room features

Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Blvd. Kukulcan Km. 20.5. Lote. 64 2A Etapa. Seccion A, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd. Kukulcan Km. 20.5. Lote. 64 2A Etapa. Seccion A, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Delfines

1.3 km

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1.3 km

Museum

Mayan Museum of Cancun

2.8 km

EL REY ruins

1.3 km

View Point

1.3 km

Beach

Royal Beach Club

1.4 km

Cancun sign

1.4 km

Mirador playa delfines

1.4 km

Beach

1.5 km

Blvd. Kukulcan

Iberostar Cancun Golf Course

1.6 km

Golf Course

Golf Club

1.6 km

Blvd. Kukulcan

Golf with a view

1.6 km

Spa Centre

NIZUC Resort & Spa

1.9 km

Blvd Kukulcán Km 16.5

San Miguelito

2.6 km

Museo Subacuatico de Arte

2.2 km

San Miguelito Archeological Site

2.4 km

Museum

Parque Maya Cancun

2.7 km

Museum

MUSA Underwater Museum

2.8 km

Theme Park

Ventura Park Cancun

4.4 km

Event hall

Oasis Arena

3.3 km

Aquaworld

3.9 km

BLVD Kukulkan KM 6.5

Extreme Games Cancun

4.1 km

Amusement Park

Wet 'n Wild

4.4 km

Beach

Playa Ballenas

4.7 km

Beach

Playa - Beach

4.7 km

Cancun Golf Club at Pok Ta Pok

4.7 km

Blvd. Kukulcan

Dolphinaris Cancun

4.9 km

Night club

H Roof

4.9 km

CancunMexico

Avenida Kukulkan

6.2 km

Backstage Theatre

5.7 km

Restaurants

Nook Restaurant

280 m

Blvd Kukulkan Km 9

Km 19. 5 Restaurant & Bar Cancun

470 m

Blvd. Kukulkan Km 19. 5 Zona Hotelera

NAVIOS Fusion Mexican Food

540 m

Blvd Kukulcan km 19.5 Zona Hotelera

Reviews and Ratings

Feedback from previous guests about their experience. <br />

68%

liked the resort and would come back

Friendly staff

Nice beach access

Dated rooms

Limited dining options

6.8/10

Nice

Rooms

5.9

Location

8.3

Service

8.1

Dining

5.2

4.5/5 based on 7862 reviews

#32 of 268 hotels in Cancun based on Tripadvisor

Alan

United Kingdom, January 2025

6.8/10

I had a mixed experience at the hotel. The staff was always friendly and attentive, making my stay enjoyable. However, the rooms felt quite dated and did not meet my expectations, especially for the price we paid. The dining options left much to be desired as well. The location was great, with access to a nice beach and pool, but my overall experience was a bit overshadowed by the room quality.

Rooms

5.0

The rooms were quite dated and obstructed the ocean view that we paid extra for. It felt disappointing not to have a balcony as well.

Service

9.0

The staff was exceptionally friendly and attentive, always ready to help. I appreciated the courtesy from everyone, including the entertainment team.

Location

8.0

The location was good, family-friendly with nice access to the beach. I enjoyed the shaded areas over the pool, which were great for relaxing.

Dining

5.0

Dining was a letdown as the breakfast made me feel sick, and options were pretty limited. I was hoping for better quality food.

Facilities

7.0

The facilities were decent, particularly the pool area; however, I wished for more overall upkeep in the hotel.

Friendly staff

Dated rooms

Joshua

United Kingdom, December 2024

7.6/10

My stay at the hotel was overall enjoyable thanks to its fantastic beach location and friendly staff. However, the room we had unfortunately smelled of mildew and had no balcony, which was disappointing since we paid extra for an ocean view. Additionally, the dining options were varied, but could use improvement. Overall, I felt the hotel offered good value for money despite a few drawbacks.

Rooms

5.0

The rooms were clean, but we experienced a strong mildew and sewer smell, which really detracted from our experience. Plus, our room obstructed the ocean view we paid extra for and lacked a balcony.

Service

7.0

The service was generally friendly, although our check-in experience left something to be desired, as we were not informed of certain services available to us.

Location

10.0

The hotel is in an amazing location right on the beach, making it very convenient for beach lovers. The beach is cleaned around the clock, which is a nice touch.

Dining

7.0

I found the dining options to be plentiful with various cuisines, but the cheese selection was quite limited. The overall experience was decent but not exceptional.

Facilities

7.0

The facilities are family-friendly, with pools that have shade sails, but I felt they could offer more amenities to enhance the overall experience.

Liz

United States, December 2024

7.2/10

I had a mixed experience at this hotel. The location is super convenient, especially being close to the airport, and the ocean view from the room was fantastic. The staff were friendly and helpful, but the dining options didn’t quite live up to expectations, and the room layout was a bit strange. Overall, it has great potential but could use some improvements.

Rooms

7.0

My room had a huge balcony with an ocean view, and it was very clean. However, the layout was odd, with a Murphy bed in the dining room.

Service

9.0

The service was excellent and the staff was friendly and professional. They were very helpful in getting taxis and provided some great coupons for the souvenir shop.

Location

8.0

The location was great, very close to the airport, and right by the Caribbean Sea, making it convenient for a quick swim.

Dining

5.0

The dining experience was a letdown. Sometimes it felt like it took forever to get a drink or silverware, and I wouldn’t call it a great value.

Facilities

7.0

The facilities were decent, but there’s room for improvement, especially in terms of comfort around the pool area.

Victor

United States, November 2024

6.6/10

I had a mixed experience at this hotel. The location is fantastic, right by the beach, and the staff were incredibly friendly and helpful. However, I was disappointed with the dining options, particularly at breakfast, and the rooms didn't quite match the expectations set by the photos online. Overall, it was decent for the price, but the dining situation could use improvement.

Rooms

5.0

The rooms were not what I expected from the pictures and were in poor condition. Very disappointing.

Service

9.0

The service was exceptional, with staff being very caring and supportive, especially Daphne who kept us entertained with activities and competitions.

Location

8.0

The hotel is located right at the beach, which was excellent. It's convenient for beach access but could use free Wi-Fi in the lobby.

Dining

5.0

The dining experience was lacking; breakfast options were not the best, which was a letdown considering the rest of the stay.

Facilities

7.0

The facilities were decent, though nothing stood out as luxurious. The pool area was clean but could use more amenities.

Sidney

United States, November 2024

6.4/10

I had a mixed experience at this hotel. The rooms were quite spacious with a beautiful ocean view, which was a huge plus. However, I found the food to be mostly bland, which was disappointing considering the variety on offer. The staff were friendly and attentive, but the location posed some accessibility challenges. Overall, the stay was decent, but there are definitely areas for improvement.

Rooms

9.0

I upgraded to a suite that had a separate room and a huge balcony with an ocean view. It was quite spacious and comfortable.

Service

7.0

The staff was really friendly and took pride in their jobs, although at times I felt they viewed me more as a walking dollar sign.

Location

6.0

The location had its perks being close to the ocean, but it wasn't easily accessible for people with mobility issues, which took away from the overall experience.

Dining

5.0

Dining was one of the downsides for me. They offered a huge spread, but sadly 95% of the food was not tasty, which was pretty disappointing.

Facilities

7.0

The hotel had nice facilities including a pool area. However, I wish some aspects were better maintained.

Owen

United Kingdom, October 2024

6.6/10

While the hotel has a great location with beautiful ocean views, my stay was marred by loud noises and discomfort in the rooms. The service was fantastic with plenty of activities offered, and I really enjoyed the open bar parties. However, the dining options could use some improvement as they weren’t very impressive, and I found certain areas not as clean as I would hope.

Rooms

5.0

The room was quite old and uncomfortable, and I could hear loud noises from my neighbors as well as outside, making it difficult to sleep well.

Service

9.0

The staff was really great and friendly, and there were so many activities during the day which kept everyone entertained.

Location

8.0

The location is perfect, right on the beach with great views, but it could have been cleaner.

Dining

5.0

Unfortunately, the dining experience wasn't very good; I found the food pretty decent but not amazing.

Facilities

7.0

The facilities provided a good variety of activities, which made for a fun stay.

Ken

United States, October 2024

7.0/10

I had a decent stay at the hotel with some really great aspects and a few drawbacks. The location offers stunning ocean views and is away from the noisy Cancun bars, which I appreciated. The staff was friendly and engaging, especially Daphne, who made my day with fun activities. However, I found the dining experience lacking, particularly with breakfast service. The rooms had some issues with cleanliness, but overall, it was a nice place with good amenities.

Rooms

6.0

The rooms had some issues with cleanliness, including mold, and weren't ready for check-in until later than expected.

Service

7.0

The staff was friendly and respectful, and they did their best to accommodate us, though the breakfast service was a bit incompetent.

Location

9.0

The hotel's location was great, featuring a wonderful ocean view, and it was perfectly distanced from the busy Cancun bars.

Dining

5.0

Dining was a letdown, especially the breakfast, where the food wasn't very good and the service was slow.

Facilities

8.0

The facilities were well-kept, with a nice pool area, though they could improve on offering a cooler for water bottles.

Friendly staff

Cleanliness issues

Robert

United States, September 2024

7.4/10

I had a great time at the hotel! The location is amazing right by the beach, and the view from the room was stunning. The rooms were clean and spacious, but it did get a bit loud at times because they face the street. Overall, it was a comfortable stay with friendly staff, but the dining options could use some improvement and the check-in process was a bit challenging.

Rooms

7.0

The rooms were clean and nice, with a fantastic ocean view from the huge balcony. However, they were quite loud as they faced the street.

Service

8.0

The staff were extremely friendly and helpful, though my check-in experience was a little rough.

Location

9.0

The location was fantastic, right on the beachfront, which made it perfect for family outings.

Dining

5.0

Dining was just okay, with various cuisines offered, but I felt it could have been better.

Facilities

6.0

The facilities were decent, but nothing special stood out.

Jason

United Kingdom, September 2024

7.4/10

I had a mixed experience at this hotel. The location is great, especially if you're with family, and the staff is incredibly friendly and attentive. However, the rooms could use some updates, and the noise from the karoke floor made it hard to relax. Overall, it was a decent stay but not without its drawbacks.

Rooms

7.0

The rooms were great and comfortable, but they felt a bit outdated and the noise from the karaoke floor made it hard to relax.

Service

9.0

The service was excellent and very attentive, which made a positive impact on my stay.

Location

8.0

The location was generally good, and it felt family-friendly, which I appreciated.

Dining

6.0

The dining options were okay; nothing extravagant but you expect that in larger resorts.

Facilities

7.0

The facilities were decent, but nothing really stood out.

John

United Kingdom, July 2024

7.2/10

I had a mixed experience at the hotel. The location is convenient, right by the beach with plenty of dining options nearby. The staff was friendly and accommodating, making my stay more pleasant. However, the rooms fell a bit short of expectations in terms of comfort, and the dining options could use some improvement. Overall, it's a decent spot but not perfect.

Rooms

5.0

The rooms were slightly below average and a bit noisy due to neighbors. There was only one room with a king bed, while others had a Murphy bed in the dining area, which felt odd.

Service

7.0

The staff was very helpful and kind, always polite. However, the use of a disruptive microphone made resting in the room challenging at times.

Location

9.0

The location met my expectations, being close to the beach and offering beautiful views. The pool area was enjoyable and had great shade sails.

Dining

7.0

Dining was good, with a decent variety, but I found that buffets were better than the reservations-only restaurants. Overall, it was satisfactory but not outstanding.

Facilities

8.0

The amenities were nice, and the pool area was well-maintained, providing a lovely space to relax. However, I would have liked more dining flexibility.